DVA GARDENING · PERTH
DVA gardening in Perth
Once DVA has approved your gardening, we arrange it and handle the invoicing with DVA.
Veteran Home Help is an independent private business. We are not part of, endorsed by or acting for the Department of Veterans' Affairs (DVA) or any government agency. DVA decides what you are approved for.
- We invoice DVA
- Mandurah to Two Rocks
- Mon to Fri, 9am to 5pm
Who runs Veteran Home Help
Rob Menzies (south of the river) and Paul Hennessey (north), two Perth service business owners. Rob's business has done over 100 DVA jobs in four years, from house cleaning, ironing and laundry to windows and solar panels, and Rob looks after every DVA enquiry.
How we fit your gardening to your DVA approval
Gardening is one of the household services DVA can approve: its policy manual lists lawn mowing and gardening, and the MRCA's own definition of household services names gardening. Your approval letter sets how many gardening visits DVA will fund in the approval period and the most it pays for each one. To give a real example, one letter we've seen, from 2026, approved 13 gardening services a year at up to $239.70 each, enough for 3 hours of gardening at DVA's rate that year. Our usual plan is 2 to 3 hours every 2 weeks, but your letter has the final say on how often we come. We start by agreeing with you which parts of the garden matter most, then book the visits on a regular schedule so nothing has to be arranged each time. We do the gardening your approval pays for, within the approved time, and invoice DVA after each visit. Tree work and landscaping sit outside household services, so DVA won't fund those. Applying is up to you, or someone you nominate: we can't lodge the claim for you.
Does DVA pay for gardening? Yes, if your household services approval lists it: DVA's policy manual includes lawn mowing and gardening among household services, paid up to the amount per visit on your letter.
From Rob
A typical DVA gardening visit, in Rob's words:
“Gardening: 2 to 3 hrs every 2 weeks.”
What's included in our DVA gardening
Our DVA gardening covers the tasks below, booked within your approved amount and as often as your approval allows. We agree exactly what's included with you before the first visit, within your approval. Anything your DVA approval doesn't list isn't included, because DVA pays only for the services on your letter.
Included
- Regular care of your garden, in the time your approval sets for each visit
- The parts of the garden and the jobs you choose, agreed with you before the first visit
- Visits on the schedule your letter sets, for example 2 to 3 hours every 2 weeks (example only)
Not included
- Services your DVA approval doesn't list
- Tree work, such as lopping, trimming or removing trees (DVA counts it as household maintenance)
- Landscaping and synthetic lawn installation (DVA doesn't count these as household services)
- Taking away large rubbish that won't fit in your household bins
How DVA-funded gardening works with us
Three steps, once DVA has approved your gardening. We don't lodge claims: you, or someone you nominate, apply to DVA first.
Call us or send the form
We check with you that your approval lists gardening, how many services a year it allows and the most DVA pays for each.
Email us your two documents
After we've spoken, email us your approval letter and the one-page supplier sheet with your Transaction Reference Number (TRN).
We book your gardening and invoice DVA
We agree with you what's done in your approved time, book the visits as your letter lists them, and invoice DVA after each one.
What to send usNot sure which papers you have? Call us and we'll talk you through them.
The most DVA will pay for gardening in 2026
DVA pays for gardening up to the maximum cost per service on your approval, and up to $633.47 a week for all your household services together. In 2026, DVA's standard maximum rate is $79.90 an hour including GST. As an example only, a 3-hour gardening visit comes to up to $239.70 at that rate; your approval sets your own amount. DVA's rule is that anything above your approval is yours to pay, so we fit each visit to your approval.
| DVA's standard maximum rate in 2026 | $79.90 an hour, including GST |
|---|---|
| A 3-hour gardening visit | Up to $239.70 (3 x $79.90). Example only: your approval sets the amount. |
| Weekly limit DVA can pay, from 1 July 2026 | $633.47 a week for all your household services |
| What you pay | DVA's rule: anything above your approved amount per service, and anything above the weekly limit. We fit each visit to your approval. |
Checked against DVA's website on 25 October 2026.
See rates and weekly limits. Late cancellations (under 48 hours' notice) are covered in our Terms.
Household services or Veterans' Home Care for gardening?
Veterans' Home Care (VHC) has a Home and Garden Maintenance service, but DVA's VHC page doesn't list gardening in it: the only garden job it names is lawn mowing, next to gutters, windows and minor maintenance. Gardening is named in household services instead, so your approval has to list it, with a number of visits a year and a maximum amount for each, and you choose who does it. Even where VHC does help outdoors, DVA allocates the VHC provider, you pay $5 for each hour, and the yearly limit is 15 hours. Once you hold an MRCA household services approval, VHC Home and Garden Maintenance is closed to you, so the two can't be combined. We provide gardening for household services approvals.
| Veterans' Home Care | Household services | |
|---|---|---|
| Who it's for | Veterans' Home CareVeteran Card holders, Gold or White, who live at home and need help because of functional limitations | Household servicesVeterans who can't manage household tasks because of an accepted service-related injury or condition |
| How you get it | Veterans' Home CarePhone the VHC assessment agency on 1300 550 450; DVA allocates one of its contracted VHC providers | Household servicesClaim form D9319; DVA assesses what you need, and you choose the provider |
| What you pay | Veterans' Home CareA co-payment of $5 an hour: at most $5 a week for domestic help, at most $75 in 12 months for home and garden maintenance (up to 15 hours) | Household servicesAnything above your approved amount per service or above DVA's weekly limit |
| Does DVA list gardening? | Veterans' Home CareNo, DVA's VHC page doesn't list gardening | Household servicesYes: DVA's policy manual names lawn mowing and gardening |
Why veterans choose us for gardening
Rob's business has years of DVA work behind it, we fit each gardening job to your approval, and you deal with one person from your first call to the invoice.
Over 100 DVA jobs
Rob's business has done over 100 DVA jobs in four years, so we know how approvals and weekly limits work in practice.
Fitted to your approval
We do what your approval pays for, and agree it with you before the first visit.
One person to call
Rob looks after every DVA enquiry. We reply within 24 hours, Monday to Friday.
Local, Mandurah to Two Rocks
Rob is based south of the river and Paul north of it, and we cover all of Perth.
DVA gardening from Mandurah to Two Rocks
We provide DVA gardening across the whole Perth area, from Mandurah to Two Rocks: the 30 Perth council areas and the City of Mandurah. Every DVA enquiry is handled by Rob, wherever you live. We work Monday to Friday, 9am to 5pm and reply to enquiries within 24 hours, Monday to Friday.
DVA gardening questions
The two questions veterans and their families ask us most come first, then the ones about gardening itself.
Do you handle the paperwork?
Yes, once DVA has approved gardening for you. After we've spoken, send us your DVA approval letter and its supplier sheet, and each visit is invoiced to DVA once it's done. We can't apply on your behalf: the claim is made by you or by someone you nominate, and ex-service organisation advocates can help with it.
Which other services can you provide?
House cleaning, ironing and laundry inside your home, and window, gutter and solar panel cleaning for single-storey homes. We book each as its own service, and only when your letter lists it.
What if my garden needs more than my approval covers?
We do the gardening your approval pays for and keep every visit inside it. If your garden needs more time than the approval allows, we agree with you which jobs to do first, and the rest waits for the next visit.
How often can I have gardening through DVA?
As often as your approval allows. The letter lists how many gardening visits DVA funds a year and the most it pays for each: one real letter we've seen allowed 13 a year, about one every four weeks, while 2 to 3 hours every 2 weeks is what we usually plan.
Can Veterans' Home Care do my gardening instead?
Not as gardening: the outdoor job on DVA's VHC Home and Garden Maintenance list is lawn mowing, and that help has a cap of 15 hours a year. With a household services approval under the MRCA, VHC home and garden help stops being an option, so your gardening is paid through your approval when it lists gardening.
What if I need to cancel a visit?
Let us know at least 48 hours ahead to cancel or move a gardening visit. A visit cancelled at shorter notice is charged, and since DVA pays only for services that were delivered, you pay that charge, not DVA. The details are in our Terms.
Where this comes from
The DVA facts on this page come from DVA's own pages, listed below with the date we last checked each one, and from a real DVA approval letter we've seen (anonymised, read on 19 October 2026). Rob's words, and anything we say we've seen, come from his own DVA work.
- DVA: Household services compensation, checked 25 October 2026
- DVA policy manual: what are household services, checked 27 October 2026
- DVA policy manual: what tasks are not household services, checked 27 October 2026
- DVA: Veterans' Home Care (VHC), checked 25 October 2026
- DVA: Household services, attendant care and Veterans' Home Care after the legislation reform, checked 25 October 2026
- DVA: Veterans' Home Care flyer, checked 10 October 2026
This page was last updated on 27 October 2026. DVA decides what you are approved for; if anything here differs from your own letter, your letter is what counts.
Other DVA home help services
Each one booked as your approval lists it.
Book DVA gardening
Call us, or check what your approval covers with the form below. We reply within 24 hours, Monday to Friday.
- admin@veteranhomehelp.com.au
- Monday to Friday, 9am to 5pm
- We reply within 24 hours, Monday to Friday.
What happens next
- 1.We call you back.
- 2.You email your two DVA documents.
- 3.We book your first visit.