Who is eligible for DVA household services?

You may be eligible for DVA household services if you can't manage household tasks because of an injury or condition that DVA has accepted as related to your service, and DVA assesses that you reasonably need help with them. It is not decided by your card: a Gold Card on its own doesn't mean DVA pays for a cleaner. A DVA delegate makes the decision, usually after an assessment by an occupational therapist that DVA arranges. The help is normally for tasks you did yourself before your injury, although DVA has some discretion. Since 1 July 2026, DVA considers all new household services claims under the Military Rehabilitation and Compensation Act (MRCA), whenever and wherever you served. If you already receive household services under the DRCA, they continue until the renewal date on your determination letter. If household services don't fit your situation, a Gold or White Card lets you be assessed for Veterans' Home Care instead, which works differently and has a small co-payment.

If you think you're eligible, you can apply to DVA with form D9319, or ask an ex-service organisation advocate to help. If you already have an approval, see what to send us.