DVA WINDOW CLEANING · PERTH
DVA window cleaning in Perth
Once DVA has approved your window cleaning, we arrange it and handle the invoicing with DVA.
Veteran Home Help is an independent private business. We are not part of, endorsed by or acting for the Department of Veterans' Affairs (DVA) or any government agency. DVA decides what you are approved for.
- We invoice DVA
- Mandurah to Two Rocks
- Mon to Fri, 9am to 5pm
- Single-storey homes
Who runs Veteran Home Help
Rob Menzies (south of the river) and Paul Hennessey (north), two Perth service business owners. Rob's business has done over 100 DVA jobs in four years, from house cleaning, ironing and laundry to windows and solar panels, and Rob looks after every DVA enquiry. Paul has run his own window, solar panel and gutter cleaning business north of the river for three years, including work for DVA clients. Both are trained to work at heights.
How we fit your window cleaning to your DVA approval
What your approval buys in window cleaning depends on your home, so we size every clean to both. Your DVA approval fixes two things, how often your windows can be cleaned each year and the top amount DVA pays per clean; we then look at how many windows you have, how big they are and how easy they are to reach. Three approved hours on a five-bedroom home won't go as far as four on a three-bedroom home, which is why each quote is tailored to the client. The shortest window cleaning approvals we've seen allow 3 hours a clean, worth up to $239.70 at $79.90 an hour, DVA's standard rate for 2026 with GST. We clean windows on single-storey homes only. Before booking, we tell you what fits in your approved amount. If the clean you want would cost more, it's your call: a clean that stays within your approval, or you choose to pay the difference for the rest. Once you're happy with the plan, we set up the cleans at the frequency your letter allows and invoice DVA for each.
Does DVA pay for window cleaning? It can: DVA's policy manual counts window cleaning as part of domestic cleaning, so DVA pays when your approval includes it, up to the amount per clean on your letter.
From Rob
How Rob explains a window cleaning approval (a 5by2 is a five-bedroom, two-bathroom home):
“We will tailor the allowance to each service for the client.”
“3hrs budget on a 5by2 home won't get you the same as a 3by2 with a 4hr budget. Each quote will be tailored to client.”
What's included in our DVA window cleaning
Our DVA window cleaning covers the tasks below, booked within your approved amount and as often as your approval allows. We work on single-storey homes only. Every quote is tailored to your home and your approved amount. Anything your DVA approval doesn't list isn't included, because DVA pays only for the services on your letter.
Included
- Window cleaning on single-storey homes
- A clean fitted to your approved amount and the size of your home
Not included
- Windows on two-storey homes or upper floors
- Services your DVA approval doesn't list
How DVA-funded window cleaning works with us
Three steps, once DVA has approved your window cleaning. We don't lodge claims: you, or someone you nominate, apply to DVA first.
Call us or send the form
We check with you that your approval lists window cleaning, how many services a year it allows and the most DVA pays for each.
Email us your two documents
After we've spoken, email us your approval letter and the one-page supplier sheet with your Transaction Reference Number (TRN).
We quote, clean and invoice DVA
We fit the job to your approved amount, tell you before booking if anything is above it, and invoice DVA after each clean.
What to send usNot sure which papers you have? Call us and we'll talk you through them.
The most DVA will pay for window cleaning in 2026
DVA pays for window cleaning up to the maximum cost per service on your approval, and up to $633.47 a week for all your household services together. In 2026, DVA's standard maximum rate is $79.90 an hour including GST. How far your approved amount goes depends on the size of your home, so we quote each home before we book. Anything above your approved amount per service, or above the weekly limit, is yours to pay, and we tell you before we book.
| DVA's standard maximum rate in 2026 | $79.90 an hour, including GST |
|---|---|
| Weekly limit DVA can pay, from 1 July 2026 | $633.47 a week for all your household services |
| What you pay | DVA's rule: anything above your approved amount per service, and anything above the weekly limit. We fit each visit to your approval. |
Checked against DVA's website on 25 October 2026.
See rates and weekly limits. Late cancellations (under 48 hours' notice) are covered in our Terms.
Household services or Veterans' Home Care for window cleaning?
Windows, external and internal, are on the Home and Garden Maintenance list of DVA's Veterans' Home Care (VHC) program, so window cleaning can come through VHC or through household services, depending on which DVA approved for you. VHC home and garden help is capped at 15 hours in 12 months, with a co-payment of $5 an hour and at most $75 over those 12 months, and DVA allocates the VHC provider. Under household services, your approval sets the number of window cleans and the amount for each, and you choose the provider. Holding an MRCA household services approval means VHC Home and Garden Maintenance is no longer open to you. We clean windows for household services approvals.
| Veterans' Home Care | Household services | |
|---|---|---|
| Who it's for | Veterans' Home CareVeteran Card holders, Gold or White, who live at home and need help because of functional limitations | Household servicesVeterans who can't manage household tasks because of an accepted service-related injury or condition |
| How you get it | Veterans' Home CarePhone the VHC assessment agency on 1300 550 450; DVA allocates one of its contracted VHC providers | Household servicesClaim form D9319; DVA assesses what you need, and you choose the provider |
| What you pay | Veterans' Home CareA co-payment of $5 an hour, at most $75 in 12 months for home and garden maintenance (up to 15 hours) | Household servicesAnything above your approved amount per service or above DVA's weekly limit |
| Does DVA list window cleaning? | Veterans' Home CareYes, under Home and Garden Maintenance ("external and internal windows") | Household servicesYes: DVA's policy manual counts window cleaning as domestic cleaning |
Our window cleaning work
Real jobs by the team behind Veteran Home Help, with each window shown before and after cleaning.
Why veterans choose us for window cleaning
Rob's business has years of DVA work behind it, we fit each window cleaning job to your approval, and you deal with one person from your first call to the invoice.
Over 100 DVA jobs
Rob's business has done over 100 DVA jobs in four years, so we know how approvals and weekly limits work in practice.
Fitted to your approval
We fit each clean to your approved amount and tell you before booking if anything is above it.
One person to call
Rob looks after every DVA enquiry. We reply within 24 hours, Monday to Friday.
Local, Mandurah to Two Rocks
Rob is based south of the river and Paul north of it, and we cover all of Perth.
What window cleaning customers say
Google reviews of the local window, solar panel and gutter cleaning businesses run by our team.
“Great, responsive service. Friendly and thoughtful too. Would highly recommend for cleaning windows inside and out!”
Deb M.Google review of a business run by our team “Great experience this morning. Arrived on time was friendly and positive and did a great job. Thank you, windows look great”
Megan T.Google review of a business run by our team “Fantastic service extremely professional, and my windows have never looked better. They even took the time to clean the frames and tracks, which makes a huge difference...”
Tracey J.Google review of a business run by our team
DVA window cleaning from Mandurah to Two Rocks
We provide DVA window cleaning across the whole Perth area, from Mandurah to Two Rocks: the 30 Perth council areas and the City of Mandurah. Every DVA enquiry is handled by Rob, wherever you live. We work Monday to Friday, 9am to 5pm and reply to enquiries within 24 hours, Monday to Friday.
DVA window cleaning questions
The two questions veterans and their families ask us most come first, then the ones about window cleaning itself.
Do you handle the paperwork?
After DVA approves your window cleaning, we look after the invoicing: you send us the approval letter and its supplier information sheet, and we bill DVA for each clean. We don't lodge DVA claims for anyone. That's done by you or by someone you nominate.
Which other services can you provide?
Solar panel and gutter cleaning, also on single-storey homes, plus house cleaning, ironing and laundry inside the home. We arrange each one only if DVA has approved it for you.
What if my home has more windows than my approval covers?
We quote your home first and tell you what fits in the approved amount. You then decide whether to keep the clean within your approval or to pay the difference for the rest. Nothing above your approval goes ahead without your agreement.
Do you clean two-storey windows?
No. We clean windows on single-storey homes only, which is the height limit we work to on every window, solar panel and gutter job.
How often can I have my windows cleaned?
As often as your approval allows. Your letter lists how many window cleans you can have a year and the most DVA pays for each, and the shortest window cleaning approvals we've seen allow 3 hours a clean.
Does Veterans' Home Care cover window cleaning?
It can. DVA's VHC page lists external and internal windows under Home and Garden Maintenance, which is limited to 15 hours in 12 months with a co-payment. If DVA has approved household services for you under the MRCA, VHC home and garden help isn't available as well, and your window cleaning comes through your approval if it lists it.
Where this comes from
The DVA facts on this page come from DVA's own pages, listed below with the date we last checked each one, and from a real DVA approval letter we've seen (anonymised, read on 19 October 2026). Rob's words, and anything we say we've seen, come from his own DVA work.
- DVA policy manual: what are household services, checked 25 October 2026
- DVA: Household services compensation, checked 25 October 2026
- DVA: Veterans' Home Care (VHC), checked 25 October 2026
- DVA: Household services, attendant care and Veterans' Home Care after the legislation reform, checked 25 October 2026
- DVA: Veterans' Home Care flyer, checked 10 October 2026
This page was last updated on 26 October 2026. DVA decides what you are approved for; if anything here differs from your own letter, your letter is what counts.
Other DVA home help services
Each one booked as your approval lists it.
Book DVA window cleaning
Call us, or check what your approval covers with the form below. We reply within 24 hours, Monday to Friday.
- admin@veteranhomehelp.com.au
- Monday to Friday, 9am to 5pm
- We reply within 24 hours, Monday to Friday.
What happens next
- 1.We call you back.
- 2.You email your two DVA documents.
- 3.We book your first visit.